Terms and conditions

MEMBERSHIP

  1. Mico Trade Edge Rewards Programme is open to trade account holders by invitation only from their local Mico Branch Manager or approved person.
  2. Membership is open to individuals only.
  3. You consent to Mico and its agent holding and using your information to conduct this programme and for future redemption and promotional purposes. You have the right to access and request correction of any personal information pursuant to the Privacy Act 1993.

EARNING POINTS

  1. Members must meet the minimum spend requirement of $2,000 excluding GST, freight & sundry items in a calendar month to be eligible to earn points on that month’s purchases.
  2. Points are earned per $100 (excluding GST) of spend with Mico. The amount of points allocated are based on each member’s earn rate. Mico reserves the right to adjust the earn rate at any time and without notice.
  3. Points will only be allocated for invoices paid by their due date. Any payment arrangements (including payment plans) outside Mico’s standard trading terms will not qualify for rewards. No points will be allocated for members outside their agreed trading terms.
  4. Credits and refunds processed on your trade account will reduce your payment amount and therefore your points balance accordingly. Mico reserves the right to withhold or withdraw points should an account be outside the agreed trading terms at the time of redemption.
  5. Mico Trade Edge Rewards Points are only earned on purchases charged to the member’s nominated account. Mico Trade Edge Rewards Points cannot be combined with anyone else’s points or sold, assigned or transferred.
  6. Mico reserves the right to remove points, and suspend the earning of points, for any reason at its sole discretion.
  7. Mico Trade Edge Reward Points are not owned by the member and can be cancelled at the sole discretion of Mico.
  8. Points are valid for 36 months. Any points remaining unused after this date will lapse.

POINTS REDEMPTION

  1. To redeem your Mico Trade Edge Rewards points visit mico.co.nz/loyalty or call 0800 221 014. Rewards can only be redeemed by the person named under the Mico Trade Edge Rewards programme membership or the person or company formally nominated on the application form.
  2. Members can choose to redeem points for products in our online shop, Gift Cards, travel or our tap into anything service.
  3. If you don’t quite have enough points to pay for a reward, you can top it up with a credit card payment.
  4. Rewards are subject to availability. Mico will not be liable for any reward not being available.
  5. Online shop redemptions cannot be replaced or refunded.
  6. Additional terms for redemption may apply.
  7. Members trading account with Mico must be within Mico’s trading terms for a member to be eligible to receive any rewards in the Mico Trade Edge Rewards programme.
  8. Please allow up to 21 days for delivery of your chosen rewards.
  9. Any cancellations by a member without reasonable cause will result in the deduction of points necessary to reimburse Mico or its agent for any costs incurred.
  10. The number of points required for redemption may change at any time and without notice.
  11. Mico reserves the right to include courier or other delivery fees at its discretion.
  12. Taxes or other charges incurred by claiming rewards are the member’s responsibility.

STATUS LEVEL BENEFTIS

  1. Trade Edge Rewards members will automatically be assigned a member level, based on their annual spend with Mico. Members will qualify for Mico Blue, Mico Silver, Mico Gold or Mico Platinum based on the spend tier below. Mico may vary the requirements for achieving each benefit level from time to time, acting reasonably.
    • Mico Blue – Spend less than $50,000 per annum
    • Mico Silver – Spend over $50,000 per annum
    • Mico Gold – Spend over $150,000 per annum
    • Mico Platinum – Spend over $500,000 per annum
  2. Trade Edge Rewards members with Mico Silver, Mico Gold and Mico Platinum status are entitled to additional rewards with Mico. Visit our website for full list of these benefits.
  3. Silver, Gold or Platinum level status will be valid for a 12 month period starting from the date your status level becomes effective. However, if during the 12 month period, you qualify for a higher status level, Mico will automatically change your tier level to the higher tier level. Your new higher tier level will then become valid for 12 months.
  4. Mico will review your eligibility for qualification or re-qualification of level status at the end of every 12 month qualification / re-qualification period.

TARGET SPEND

  1. Some members will be invited to achieve a higher earn rate, based on target spend with Mico.
  2. To receive the higher earn rate offered by Mico, members must spend the specified amount at Mico, during the timeframe set. All payments must also be in terms.
  3. Failure to reach this target spend will forfeit any right to additional points.
  4. All target spend requirements are excluding GST.

OTHER THINGS YOU NEED TO KNOW

  1. You must notify Mico of any change in your circumstances, (e.g. address), which may affect the accuracy of the information provided by you to Mico. You can do this by one of the following:
    • emailing tradeedge@mico.co.nz
    • writing to Mico Trade Edge, PO Box 4641, Christchurch.
    • calling 0800 221 014, Opt 2
  2. Mico will endeavour to ensure all customer information held is correct, however, Mico is not responsible for any losses which may result from incorrect customer information within the database.
  3. Security of personal passwords is the responsibility of the person to whom they are issued. Neither Mico nor its contractors accept any responsibility for the loss and/or disclosure and/or misuse of these passwords and any resultant claims or loss or damage. If a member closes their nominated account with Mico, the member may redeem any accumulated Mico Trade Edge Rewards Points within 90 days of the account closure provided that the member is within trading terms and pays all balances by the date of closure of the account.
  4. Mico reserves the right to terminate membership of the programme, without notice and for any reason. Mico reserves the right to suspend, modify, alter or terminate Mico Trade Edge Rewards programme (including the terms and conditions of the programme and membership) at any time, for whatever reason with or without notice and is not liable for any resulting loss of rewards or benefits should this occur.
  5. Participation in the programme by a member constitutes acceptance of these terms and conditions and Mico Standard Terms of Trade available at www.mico.co.nz. These terms are subject to change, please continue to check them periodically at www.mico.co.nz/loyalty. Continuing to participate in the programme will constitute acceptance of any amended terms and conditions. If you do not wish to be bound by these terms and conditions, you may cancel your membership at any time. Mico is not liable for any failure to notify members of any changes in these terms and conditions.
  6. Mico excludes liability to a member or any other person for any loss, costs, damages or injury to property or persons resulting from any defect or deficiency in any goods or services supplied as rewards under the Mico Trade Edge Rewards Programme, except to the maximum extent permitted by law. In the event of any dispute, the decision of Mico will be final. No correspondence will be entered into.
  7. Privacy Act: In accordance with the Privacy Act 1993, all the information you have provided to Mico on the application form will be used strictly for the purposes administrating the programme and for Mico Trade Edge Rewards promotional activities. Mico may disclose this information to third parties if required to do so by law. You have the right to access and request correction of your personal information. For future information see Mico Trade Edge Rewards Privacy Policy.
  8. Mico means Mico New Zealand Limited.